Read below for possible reasons you are experiencing login issues.

USC NetID Account Activation, Password Change, etc.

Your USC NetID is a username that signs you in to central USC online tools and resources, including the wireless network, MyUSC, Brightspace Google Apps, Microsoft Office 365, Trojan Time, and Workday.

All USC faculty, staff, and students receive a USC NetID account, also known as your Shibboleth or enterprise account.

If you need help with your account, please visit: USC NetID Account Services

Error Message

If you are seeing error messages similar to the ones below, you may have been timed out of your Brightspace session and need to log back in using your USC NetID.

Instructions for logging back in:

  1. Log out of Brightspace 
  2. Clear your browser cache (Instructions for Google Chrome, Mozilla Firefox, Safari, Microsoft Edge
  3. Quit your browser 
  4. Re-open browser 

Alternatively, you can open up a browser in incognito/private mode to log in.